How much money will go to the projects?
100% of our profit goes directly to the projects. The profit varies, depending on which item is purchased. Generally the profit (that will go to the projects) is 50% of the selling price; i.e., the profit from an item that sells for $49.00 is approximately $25.00. (Profits fluctuate depending on type and size of stone, style of jewelry, etc.) However it is usually a minimum of 50% of the selling price.
When do you restock your inventory?
This is one of the biggest challenges we are currently facing—primarily because we are a new division. Knowing what items people want (demand) will be determined over the next few months. Making the jewelry is not a problem, it can be made in 2-3 days. Shipping (from Nepal) is the problem due to the high shipping costs. Consequently we must ship in bulk and waiting to fill an order could take several weeks. If an item is not in stock we notify the potential buyer of approximately how long the order will take and it if takes longer than the time we indicate, they may cancel the order with no obligation.
What is your return/refund policy?
If for any reason you are unsatisfied with your purchase you have 14 days to return your merchandise. All items must be unused. Please contact email@example.com before you return your item. A refund will be returned to you. Shipping and postage fees are non-refundable.
How do you determine which projects to support? What is your criteria?
We select small projects that we have determined are effectively addressing those in most need, and that are in line with our philosophy. Because we evaluate the projects ourselves, but do not manage them, the project director's commitment, dedication, competence, and trustworthiness are crucial. We maintain a very close relationship with the project directors and conduct on-site assessments/evaluations.
What is World Link Partners Philosophy?
We believe that every person should have the right and opportunity to make the choices that affect their lives. Every person should be able to choose whether they take their sick child for medical care, or a wife who is having complications with birth, or whether their children attend school, or whether they have more than one meal a day. We support projects that provide these opportunities.
Peter F. Drucker, when talking about non-profits, best summed up our philosophy: "The "non-profit" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult' a changed human life altogether.”
How closely do you work with the projects, i.e., how frequently do you conduct on-site visits, how closely do you monitor them, etc.?
Having lived in Guatemala for the past 5 years has provided us with the opportunity to see up close and first hand projects that we feel are addressing the critical needs of the Guatemalan people. So we identified, partnered with and continue to work with those projects. Our lives are now divided between the states and Guatemala, but we continue to travel to Guatemala monitor our current projects and identify new projects in both Guatemala and Nepal. This allows us to work very closely and on a regular basis with the project directors. The actual site visits by WLPs depend on the location of the projects. In Antigua (Guatemala) we meet with the Project directors regularly (4-5 times/year). It is more difficult in the Alta Verapaz area. It’s a 9 hour drive through tough terrain, so WLPs visits the projects once to twice a year. However the project directors visit the sites, monitor and evaluate every few weeks and we regularly meet with these project directors. Nepal projects will be visited regularly by the project directors plus have a once to twice a year visit/evaluation by WLP.